Press Release
SOURCE: World Desk Pro
Georgia Department of
Natural Resources goes Live with Web Based Help Desk Solution from World
Desk Pro.
Los Angeles (PR Newswire)
Dec. 26, 2001 - Georgia Department of Natural Resources (GDNR) went live
last week with web based help desk software from World Desk Pro (www.worlddeskpro.com).
GDNR required a solution
that among other things was web based and easy enough to use that they would
not have to train the support staff but robust enough to support their 1500+
requesters generating significant call volume. GDNR went from purchase
order to production with worlddeskpro in under two weeks.
“The worlddeskpro solution
was definitely the right choice for us and has provided immediate ROI by
allowing us to better service our customers while optimizing the
effectiveness of our support staff.” Said Maurice Patton and Richie Golden,
Computer Support Managers for GDNR. “My team loves Worlddeskpro because
it’s fast and easy and it eliminates paperwork, allowing our support staff
to spend their time on revenue generating activity.”
“We are thrilled to be
working with the Georgia Department of Natural Resources. Organizations
that operate in a demanding real time environment like the Georgia
Department of Natural Resources are a perfect fit for the worlddeskpro help
desk solution.” Said Butch Reed, President of World Desk Pro. “The speed
and flexibility of the application framework and the rapid provisioning and
deployment capabilities help us deliver a robust solution at a reasonable
price and in a timely fashion.”
World Desk Pro develops
sells and supports a web based Help Desk, Call Center, Work Management,
Dispatch Solution of the same name that radically reduces the barriers to
entry for automation of Infrastructure Service Delivery. Secure accounts
are setup in less than 24 hours. Custom interfaces, workflows and data
migration is accomplished in a matter of days allowing customers to achieve
total automation via a simple optimized web browser interface in a short
period of time. www.worlddeskpro.com
The Georgia Department of
Natural Resources is responsible for the state's air, soil, and water; all
game species of animals, birds, and fish; all non-game species of animals,
birds and fish; all plants, whether common, endangered or protected; and
every cultural, historic or recreational resource within the state.
www.dnr.state.ga.us
Take the test drive at www.worlddeskpro.com. For more information email us
info@Worlddeskpro.com or visit us online at www.worlddeskpro.com. Butch
Reed, World Desk Pro, 310.658.0922,
info@Worlddeskpro.com
Send a link to this article to a Colleague
©Copyright 2008 WorldDeskPro.com. All rights reserved.
If you require additional information, contact us at
Info@WorldDeskPro.com.
