• Redundant DS3 connection
• 99.9% uptime
• 24-hour account activation
• Uptime guarantee

Built on the strong belief that service is the key to customer loyalty and long term success, worlddeskpro had stood by its pledge to provide Affordable Excellence in Service since it was founded in 1999. Our unparalleled customer service has won us awards and accolades (not to mention many referrals) from our valued customers.

In keeping with our commitment to service excellence, we are constantly enhancing our system and personnel. Our data center, located in a GTE SmartPark® is redundantly connected to the Internet backbone via multiple DS3 provided by UUNet and Frontier GlobalCenter.

With advanced equipment from industry leaders such as Dell and Cisco in addition to uninterrupted power supply by APC and robotic back up from ATL, you can rest assured that your ASP hosted help desk is in reliable hands.  

In addition to the unquestionable performance of our system, we have a team of experienced and certified staff ready to answer any questions you may have. In fact, we have been servicing ASP hosted help desks longer than many companies have had web enabled applications.

worlddeskpro guarantees that Customer's helpdesk will be available at least 99.9% of the time on a monthly basis. Customer can request refund by showing that uptime for its website is below this level in any given calendar month. worlddeskpro will then refund Customer that month's hosting service fees.

Should you have any questions or require additional information please do not hesitate to contact us at info@Worlddeskpro.com or call us at 310.658.0922