World Desk Pro can be purchased as a hosted solution and
run on the WDP Servers. The World
Desk Pro Software Application can also be purchased outright and run on
your own server. Support plans are available to suit your
requirements.
Customers are also admitted to the
World Desk Pro Steering Committee. The Steering Committee is
granted access to the World Desk Pro development schedule and development
is prioritized by this committee.
Professional Services from World Desk Pro are available
at daily rates plus expenses. All World Desk Pro Consultants are
Customer Support Industry Veterans and expert in customer support process
and industry best practices as well as development of support
applications. For a Professional Services Quotation contact
us at
info@WorldDeskPro.com or call us at 310.658.0922.
Customer Quote:
-
Customer satisfaction
improved -
22%
-
Improved responsiveness -
31%
-
Improved customer service
level -
41%
-
Lowed support costs -
33%
-
Increased customer
retention - 32%
-
Improved knowledge sharing
with customers - 76%
-
Increased staff
productivity - 38%
"The results speak for
themselves, and our customers appreciate the improvement"